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help F1

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help F1 Peter Prewett 06 Oct 06:52
  help F1 Alec Burgess 06 Oct 07:13
   help F1 Sven Neumann 06 Oct 08:35
    help F1 Alec Burgess 06 Oct 09:48
     help F1 Sven Neumann 06 Oct 21:48
Peter Prewett
2008-10-06 06:52:46 UTC (over 16 years ago)

help F1

Gimp 2.6 on Windows Vista computer.

I have downloaded the Windows installer and it runs OK but no help/F1 despite getting the gimp-help2-2-4.0-eng-setup.exe and running it, so can someone point out the errors of my way!! as I must be missing a vital simple step:-((

Peter

Alec Burgess
2008-10-06 07:13:37 UTC (over 16 years ago)

help F1

Peter Prewett (pprewett@internode.on.net) wrote (in part) (on 2008-10-06 at 00:52):

Gimp 2.6 on Windows Vista computer. I have downloaded the Windows installer and it runs OK but no help/F1 despite getting the gimp-help2-2-4.0-eng-setup.exe and running it, so can someone point out the errors of my way!! as I must be missing a vital simple step:-((

Hi Peter
My layman's understanding was that when the Gimp 2.6 was built for Windows some version of something was out of sync with something else.

Problem was located and fixed in CVS shortly after but unless/until a new Windows version is built and released, unless you know how to roll-your-own you (and all other Windows users ) are SOL.

Usually Goggling [gimp doc whatever_term_you_wanted] turns up as first hit.

Sven Neumann
2008-10-06 08:35:57 UTC (over 16 years ago)

help F1

Hi,

On Mon, 2008-10-06 at 01:13 -0400, Alec Burgess wrote:

My layman's understanding was that when the Gimp 2.6 was built for Windows some version of something was out of sync with something else.

That's nonsense.

Problem was located and fixed in CVS shortly after but unless/until a new Windows version is built and released, unless you know how to roll-your-own you (and all other Windows users ) are SOL.

That is also incorrect. We figured that the code that calls the default web browser on Windows does not work for some users. As we have no idea why this call fails, we have now added better error handling in this part of the code. So in the next release, there should at least be some sort of error message that will hopefully be useful when it comes to locating the root of the problem.

Sven

Alec Burgess
2008-10-06 09:48:55 UTC (over 16 years ago)

help F1

Sven Neumann (sven@gimp.org) wrote (in part) (on 2008-10-06 at 02:35):

That is also incorrect. We figured that the code that calls the default web browser on Windows does not work for some users. As we have no idea why this call fails, we have now added better error handling in this part of the code. So in the next release, there should at least be some sort of error message that will hopefully be useful when it comes to locating the root of the problem.

Thanks for the clarification. So help DOES work for some or most Windows users? I had missed that part - along with everything else I misunderstood :-[

Sven Neumann
2008-10-06 21:48:08 UTC (over 16 years ago)

help F1

Hi,

On Mon, 2008-10-06 at 03:48 -0400, Alec Burgess wrote:

Thanks for the clarification. So help DOES work for some or most Windows users?

Yes. I don't have figures, but it does appear to work for most users on the Windows platform. And starting with 2.6 they can even use the online user manual.

Sven