Hello,
I've just recently been forced to move from a Windows 7 computer to Windows 10. I have a number of problems with GIMP which might be caused by Windows 10, or by the draconian number of "security" programs we are forced to have running on our systems. Here's the situation:

(1) I cannot run any version of Gimp newer than 2.10.0. Attempting to start any newer version generates a Gimp process, but never actually brings up the program. Not even the splash screen. Poking about on various user forums suggests that the culprit in this case might be Sophos. Unfortunately, knowing the possible cause does not give me a cure. If anyone knows of a fix for this, please let me know.

(2) Running version 2.10.0 is okay, it has the functionality I need (though, I wonder what improvements I'm missing - probably a lot). However, whenever I try to do any sort of file operation - like opening, saving, exporting, etc. - I get at least one error box with the message

COULD NOT RETRIEVE INFORMATION ABOUT THE FILE Error when getting information for file "C:\ ": No such file or directory

I suspect this problem has something to do with the environment variables for "HOME", "HOMEDRIVE" or "HOMEPATH"? Unfortunately these are set by our IT people to a directory on our shared network server. Something I don't like, but can't change. Is my suspicion true? If not, what is the cause of this mess? It's particularly annoying if I try to change the configuration options -> it generates about 20 of those windows which must be closed one at a time before anything else can be done.

So, any ideas about my troubles, or any other system configurations that might make GIMP run nicely would be appreciated.

Ken

Hello Ken
Windows 10 does not play nice with Gimp , read that a lot in other forum and for the most part Win 10 is not too bothered about helping out with " those little problems "seems to be the way they see it.

If you want to look into community help types and help in general look at Linux - these days it's easier than it used to be and a lot of operating systems can be installed with a little common sense also reading the install guide and the very helpful forums IF you should need that help , at the now I'm using Netrunner Rolling it's a Manjaro derivative , 9 months and still going good , the occasional hiccup and the help is there when I need it , Mint is popular also , spend a moment at http://distrowatch.com/ , if you decide on a ubuntu family distro double triple check the reviews use with caution ( privacy ) (yours) , It is not difficult to run a Linux operating system and the admins of the Linux O.S. are there for you and so is the community. Sorry I cannot help with Windos 10

fa-flyingalone (via www.gimpusers.com/forums)

This doesn't help me at all.
I'm not the one choosing the operating system, it's a work computer which has to run Windows 10. Amongst other reasons, the software we use for all our design work is Creo, which is windows only.

-- Sent from: http://gimp.1065349.n5.nabble.com/Users-f3.html

As fa-flyingalone put it in their first paragraph:

"Windows 10 does not play nice with Gimp , read that a lot in other forum and for the most part Win 10 is not too bothered about helping out with " those little problems "seems to be the way they see it.”

So it sounds like your IT folks at work are going to have to set you up with a partition running something other than Win 10 - perhaps a Mac or Linux partition just to run GIMP on. If your employers require you to use GIMP, it’s on them to provide an environment that supports it.

Rick

* * ** *** ***** ******** ************* ********************* It’s better to wave at a stranger than to ignore a friend * * ** *** ***** ******** ************* *********************

On Sep 22, 2019, at 11:13 AM, farleykj via gimp-user-list wrote:

This doesn't help me at all. I'm not the one choosing the operating system, it's a work computer which has to run Windows 10. Amongst other reasons, the software we use for all our design work is Creo, which is windows only.

-- Sent from: http://gimp.1065349.n5.nabble.com/Users-f3.html _______________________________________________ gimp-user-list mailing list
List address: gimp-user-list@gnome.org List membership: https://mail.gnome.org/mailman/listinfo/gimp-user-list List archives: https://mail.gnome.org/archives/gimp-user-list

I'm running GIMP 2.10.12 on Win 10.0.183xx. I was leery of Win 10 myself but so far so good. It was a clean install on a new machine and seems OK to me. However, I don't use it daily nor push it to the max. Of course, everyone's system configuration is different.

Good luck, Rick S.
(Not to be confused with Rick K. }8>)

-----Original Message----- From: Rick Kline
Sent: Sunday, September 22, 2019 8:47 PM To: farleykj
Cc: gimp-user-list@gnome.org
Subject: Re: [Gimp-user] Troubles with Windows 10

As fa-flyingalone put it in their first paragraph:

"Windows 10 does not play nice with Gimp , read that a lot in other forum and for
the most part Win 10 is not too bothered about helping out with " those little
problems "seems to be the way they see it.”

So it sounds like your IT folks at work are going to have to set you up with a partition running something other than Win 10 - perhaps a Mac or Linux partition just to run GIMP on. If your employers require you to use GIMP, it’s on them to provide an environment that supports it.

Rick

* * ** *** ***** ******** ************* ********************* It’s better to wave at a stranger than to ignore a friend * * ** *** ***** ******** ************* *********************

On Sep 22, 2019, at 11:13 AM, farleykj via gimp-user-list wrote:

This doesn't help me at all. I'm not the one choosing the operating system, it's a work computer which has to run Windows 10. Amongst other reasons, the software we use for all our design work is Creo, which is windows only.

-- Sent from: http://gimp.1065349.n5.nabble.com/Users-f3.html

I'm running GIMP 2.10.12 on Win 10.0.183xx. I was leery of Win 10 myself but
so far so good. It was a clean install on a new machine and seems OK to me.
However, I don't use it daily nor push it to the max. Of course, everyone's
system configuration is different.

Good luck, Rick S.
(Not to be confused with Rick K. }8>)

-----Original Message----- From: Rick Kline
Sent: Sunday, September 22, 2019 8:47 PM To: farleykj
Cc: gimp-user-list@gnome.org
Subject: Re: [Gimp-user] Troubles with Windows 10

As fa-flyingalone put it in their first paragraph:

"Windows 10 does not play nice with Gimp , read that a lot in other forum
and for
the most part Win 10 is not too bothered about helping out with " those
little
problems "seems to be the way they see it.”

So it sounds like your IT folks at work are going to have to set you up with
a partition running something other than Win 10 - perhaps a Mac or Linux
partition just to run GIMP on. If your employers require you to use GIMP, it’s
on them to provide an environment that supports it.

Rick

* * ** *** ***** ******** ************* ********************* It’s better to wave at a stranger than to ignore a friend * * ** *** ***** ******** ************* *********************

"This doesn't help me at all.
I'm not the one choosing the operating system"...

...Sorry to hear that don't help - sigh.

Thanks Rick Kline and Rick Strong Thanks

Another Solution for you Ken B.Y.O.B. (Be Your Own Boss) Works for me

fa-flyingalone (via www.gimpusers.com/forums)