Is there an antivirus running? We've heard some reports of some antivirus programs causing issues. What about other processes/programs that are running at the same time?

Can you boot into safe mode, disconnect internet, shutdown all unnecessary programs, and then run GIMP ok? If so we can begin to narrow down the likely suspects...

On Sat, Sep 12, 2015 at 10:15 AM TKK wrote:

Dear folks,

Gimp 2.8.14 for Windows Windows 7

I love GIMP. I've been working with it for years.

A couple weeks ago, GIMP 2.8.14 stopped working on my computer. I have a Toshiba
Qosmio that runs Windows 7. (I know. *Windows.*) I have not downloaded any new
programs or had a Windows update that I know of.

Gimp starts up okay, and then I get about 3 clicks (any 3 clicks, not a particular set of commands,) and then it stops responding. It doesn't shut down,
but it won't respond. Even if I'm in the middle of opening a file, clicking within the Open File window doesn't do anything. If I've opened something and
have started doing something, like selecting an area, then I can't change tools
or select or deselect any more. The keyboard shortcuts, arrow keys, track pad,
etc., also don't work.

I have to start the Task Manager to close Gimp. In the Task Manager, it says
that Gimp is "running."

Inkscape is doing the same thing.

Things I've tried that have not worked:

Changing the name of AND deleting the "settings" file in the Users folder Uninstalling and reinstalling (I know it's not supposed to help, but I tried
it.)
Doing both of the above at the same time. Restoring my computer to a restore point back when GIMP was working. Removing the wireless mouse and just using the trackpad. Above and trying the arrow keys or shortcut commands. Just waiting for 30 minutes to see if it's horrendously slow. (nope.) Closing other programs or processes via Task Manager.

Any help is greatly appreciated. I don't want to have to get Photoshop. I really
don't.

Thank you in advance,
TK

--
TKK (via www.gimpusers.com/forums)
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On Saturday 12 September 2015 15:26:35 Pat David wrote:

Is there an antivirus running? We've heard some reports of some antivirus programs causing issues. What about other processes/programs that are running at the same time?

I experienced the same kind of problem with GIMP 2.8.14 under Linux yesterday. I was trying to edit the levels of an image but the buttons of the dialog weren't responding. I quit GIMP, retried: same behaviour. I didn't have time to investigate the issue because I was at work but I will see on Monday if it's still the same.

Cheers,
JFL

Jean-François Lemaire

Hi JFL,

On Sat, 12 Sep 2015 18:27:05 +0200 Jean-François Lemaire wrote:

On Saturday 12 September 2015 15:26:35 Pat David wrote:

Is there an antivirus running? We've heard some reports of some antivirus programs causing issues. What about other processes/programs that are running at the same time?

I experienced the same kind of problem with GIMP 2.8.14 under Linux yesterday. I was trying to edit the levels of an image but the buttons of the dialog weren't responding. I quit GIMP, retried: same behaviour. I didn't have time to investigate the issue because I was at work but I will see on Monday if it's still the same.

I now tried it with gimp-2.8.14-5.mga6 on Mageia Linux x86-64 v6 on XFCE, and was not able to reproduce it. 2.8.14 was released over a year ago according to http://www.gimp.org/ so the problem is likely elsewhere.

Regards,

Shlomi Fish

Cheers,
JFL

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