Hi Debbie.
What kind of machines are they?
Are they both updated with win update, service packs, etc? they are both the same version of Win 7? (home, starter, pro or whatever they call it now, etc)
they have the same software installed, antivirus, etc? but truly, i'd read this if i were you: http://pcsupport.about.com/od/findbyerrormessage/a/libgdk-win32-20-0-dll-not-found-missing-error.htm Daniel

On 3/5/12, Debbie Lewis wrote:

I have installed GIMP version 2.6.12 on two identical machines, Windows 764-bit and the program installed but will not open. There is the informationthat came up on the screen.

Problem signature:

Problem Event Name: APPCRASH Application Name: gimp-2.6.exe Application Version: 0.0.0.0 Application Timestamp: 4f2efd76 Fault Module Name: libgdk-win32-2.0-0.dll Fault Module Version: 2.24.8.0 Fault Module Timestamp: 4f2500a4 Exception Code: c0000005 Exception Offset: 000000000001c00e OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 97bd Additional Information 2: 97bd58ed0a3669728b37c1dd576f8751 Additional Information 3: 4d52 Additional Information 4: 4d527e55604cfa384fad8b0494da8aa7

I also installed this same program on my machine, Windows 7 64-bit also, but itinstalled fine on mine and will run. My machine is an older machine.

Just wondered if there are any ideas of what I could try to get this program to work on those two machines.

Thanks so much.

Debbie Lewis _______________________________________________ gimp-user-list mailing list
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Debbie Lewis writes:

I have installed GIMP version 2.6.12 on two identical machines, Windows 764-bit and the program installed but will not open.  There is the informationthat came up on the screen.

Problem signature:

Problem Event Name:                  APPCRASH Application Name:                        gimp-2.6.exe Application Version:                     0.0.0.0 Application Timestamp:               4f2efd76 Fault Module Name:                      libgdk-win32-2.0-0.dll

libgdk-win32-2.0-0.dll seems like a clue to me … I don't understand any of the other stuff here.

Fault Module Version:                   2.24.8.0 Fault Module Timestamp:             4f2500a4 Exception Code:                            c0000005 Exception Offset:                           000000000001c00e OS Version:                                    6.1.7601.2.1.0.256.48 Locale ID:                                       1033 Additional Information 1:                97bd Additional Information 2:                97bd58ed0a3669728b37c1dd576f8751 Additional Information 3:                4d52 Additional Information 4:                4d527e55604cfa384fad8b0494da8aa7

I also installed this same program on my machine, Windows 7 64-bit also, but itinstalled fine on mine and will run.  My machine is an older machine.

Just wondered if there are any ideas of what I could try to get this program to work on those two machines.

Could http://comments.gmane.org/gmane.comp.video.gimp.user/21283 be the solution? That is, search the computer for files named "libgdk-win32-2.0-0.dll", and rename any such files that are _not_ within the GIMP directory.

hope this helps, -Kevin

Debbie Lewis writes:

I have installed GIMP version 2.6.12 on two identical machines, Windows 764-bit and the program installed but will not open.  There is the informationthat came up on the screen.

Problem signature:

Problem Event Name:                  APPCRASH Application Name:                        gimp-2.6.exe Application Version:                     0.0.0.0 Application Timestamp:               4f2efd76 Fault Module Name:                      libgdk-win32-2.0-0.dll

libgdk-win32-2.0-0.dll seems like a clue to me … I don't understand any of the other stuff here.

Fault Module Version:                   2.24.8.0 Fault Module Timestamp:             4f2500a4 Exception Code:                            c0000005 Exception Offset:                           000000000001c00e OS Version:                                    6.1.7601.2.1.0.256.48 Locale ID:                                       1033 Additional Information 1:                97bd Additional Information 2:                97bd58ed0a3669728b37c1dd576f8751 Additional Information 3:                4d52 Additional Information 4:                4d527e55604cfa384fad8b0494da8aa7

I also installed this same program on my machine, Windows 7 64-bit also, but itinstalled fine on mine and will run.  My machine is an older machine.

Just wondered if there are any ideas of what I could try to get this program to work on those two machines.

Could http://comments.gmane.org/gmane.comp.video.gimp.user/21283 be the solution? That is, search the computer for files named "libgdk-win32-2.0-0.dll", and rename any such files that are _not_ within the GIMP directory.

hope this helps,
-Kevin