Hi,

On Sun, Dec 7, 2014 at 12:38 AM, Ken Boyd wrote:

first of all I LOVE gimp ! [ on my old Mac ] I just got a surface pro 3 and have uploaded the latest Gimp but the pro says my computer is missing " libgimpui-2.0-0.dll "
What do I do now ???

Could we have more information on: - where did you download GIMP from, and which version? - when does this error happen exactly? When you start GIMP? Any more detail on the error context?
Thanks.

Jehan

thank you so much.
Ken
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Hi,

On Mon, Dec 8, 2014 at 6:17 PM, Ken Boyd wrote:

yes thanks
It was downloaded directly from the site and its windows "updated installer2.8.14" Gimp will not open , a note comes down to say " the program can't start because Libgimpui-2.0-0.dll is missing from your computer. try reinstalling the program to fix this problem " This is a very new surface pro 3 and I assume windows 8.1

And you had no problem when installing GIMP? Like an error message during the installation process?
Also could you try to search your system files for Libgimpui-2.0-0.dll, so that we can know if this is actually absent or the system simply can't find it.

Note that I am not the most expert of the Windows installer. I am merely trying to look for some obvious hints, but maybe some other dev may know better how to debug your case. If that were my dev installation, I would update the PATH environment variable's value (if the dll was present but not found). But these kind of "hack" should not be necessary with a user installation from the official installer. So if you don't get any answer on this mailing list from the people who would know better than I, I advise that you open a bug report on our bug tracker (just wait a little in case someone knows the right solution):
https://bugzilla.gnome.org/enter_bug.cgi?product=GIMP

Thanks.

Jehan

thanks again.
Ken
On Dec 8, 2014, at 8:51 AM, Jehan Pagès wrote:

Hi,

On Sun, Dec 7, 2014 at 12:38 AM, Ken Boyd wrote:

first of all I LOVE gimp ! [ on my old Mac ] I just got a surface pro 3 and have uploaded the latest Gimp but the pro says my computer is missing " libgimpui-2.0-0.dll "
What do I do now ???

Could we have more information on: - where did you download GIMP from, and which version? - when does this error happen exactly? When you start GIMP? Any more detail on the error context?
Thanks.

Jehan

thank you so much.
Ken
_______________________________________________ gimp-developer-list mailing list
List address: gimp-developer-list@gnome.org List membership: https://mail.gnome.org/mailman/listinfo/gimp-developer-list List archives: https://mail.gnome.org/archives/gimp-developer-list

Den 08.12.2014 18:37, skreiv Jehan Pagès:

Hi,

On Mon, Dec 8, 2014 at 6:17 PM, Ken Boyd wrote:

yes thanks
It was downloaded directly from the site and its windows "updated installer2.8.14" Gimp will not open , a note comes down to say " the program can't start because Libgimpui-2.0-0.dll is missing from your computer. try reinstalling the program to fix this problem " This is a very new surface pro 3 and I assume windows 8.1

And you had no problem when installing GIMP? Like an error message during the installation process?
Also could you try to search your system files for Libgimpui-2.0-0.dll, so that we can know if this is actually absent or the system simply can't find it.

Note that I am not the most expert of the Windows installer. I am merely trying to look for some obvious hints, but maybe some other dev may know better how to debug your case. If that were my dev installation, I would update the PATH environment variable's value (if the dll was present but not found). But these kind of "hack" should not be necessary with a user installation from the official installer. So if you don't get any answer on this mailing list from the people who would know better than I, I advise that you open a bug report on our bug tracker (just wait a little in case someone knows the right solution):
https://bugzilla.gnome.org/enter_bug.cgi?product=GIMP

Thanks.

Jehan

I checked this on a Windows 7 64 bit computer. GIMP downloaded from http://www.gimp.org/downloads/ using the link Download GIMP 2.8.14. Searching my computer I found the libgimpui-2.0-0.dll file where GIMP is installed, i.e. C:\Program\GIMP-2.8\GIMP 2\32\bin and in C:\Program\GIMP-2.8\GIMP 2\bin. (The search field in the upper right corner of the file browser).
I know nothing about Surface Pro 3, but perhaps you will find the file somewhere in your tablet. If you do, it is a good reason to believe that this is a GIMP bug as Jehan mentions. (The file is there but GIMP does not find it).
Kolbjoern

thanks again.
Ken
On Dec 8, 2014, at 8:51 AM, Jehan Pagès wrote:

Hi,

On Sun, Dec 7, 2014 at 12:38 AM, Ken Boyd wrote:

first of all I LOVE gimp ! [ on my old Mac ] I just got a surface pro 3 and have uploaded the latest Gimp but the pro says my computer is missing " libgimpui-2.0-0.dll"
What do I do now ???

Could we have more information on: - where did you download GIMP from, and which version? - when does this error happen exactly? When you start GIMP? Any more detail on the error context?
Thanks.

Jehan

thank you so much.
Ken
_______________________________________________ gimp-developer-list mailing list
List address: gimp-developer-list@gnome.org List membership: https://mail.gnome.org/mailman/listinfo/gimp-developer-list List archives: https://mail.gnome.org/archives/gimp-developer-list

_______________________________________________ gimp-developer-list mailing list
List address: gimp-developer-list@gnome.org List membership: https://mail.gnome.org/mailman/listinfo/gimp-developer-list List archives: https://mail.gnome.org/archives/gimp-developer-list

Hi,

On Mon, Dec 8, 2014 at 7:21 PM, kenboydart . wrote:

Hello Jehan
I did a search on the PC and Lib ect. is their ! So, this is all way over my head and I must give up at this point.

Well, there is probably a bug in the installer, maybe specifically for this "Surface Pro 3" environment. Could you please open a bug report so that we remember?
This may not be fixed soon, since I don't know if any of the developers has such a tablet. But at least we can track the issue (in the mailing list, it will just get forgotten in a few days). Thanks!

Jehan

Ken

On Mon, Dec 8, 2014 at 9:37 AM, Jehan Pagès wrote:

Hi,

On Mon, Dec 8, 2014 at 6:17 PM, Ken Boyd wrote:

yes thanks
It was downloaded directly from the site and its windows "updated installer2.8.14"
Gimp will not open , a note comes down to say " the program can't start because Libgimpui-2.0-0.dll
is missing from your computer. try reinstalling the program to fix this problem "
This is a very new surface pro 3 and I assume windows 8.1

And you had no problem when installing GIMP? Like an error message during the installation process?
Also could you try to search your system files for Libgimpui-2.0-0.dll, so that we can know if this is actually absent or the system simply can't find it.

Note that I am not the most expert of the Windows installer. I am merely trying to look for some obvious hints, but maybe some other dev may know better how to debug your case. If that were my dev installation, I would update the PATH environment variable's value (if the dll was present but not found). But these kind of "hack" should not be necessary with a user installation from the official installer. So if you don't get any answer on this mailing list from the people who would know better than I, I advise that you open a bug report on our bug tracker (just wait a little in case someone knows the right solution):
https://bugzilla.gnome.org/enter_bug.cgi?product=GIMP

Thanks.

Jehan

thanks again.
Ken
On Dec 8, 2014, at 8:51 AM, Jehan Pagès wrote:

Hi,

On Sun, Dec 7, 2014 at 12:38 AM, Ken Boyd wrote:

first of all I LOVE gimp ! [ on my old Mac ] I just got a surface pro 3 and have uploaded the latest Gimp but the pro says my computer is missing " libgimpui-2.0-0.dll "
What do I do now ???

Could we have more information on: - where did you download GIMP from, and which version? - when does this error happen exactly? When you start GIMP? Any more detail on the error context?
Thanks.

Jehan

thank you so much.
Ken
_______________________________________________ gimp-developer-list mailing list
List address: gimp-developer-list@gnome.org List membership:
https://mail.gnome.org/mailman/listinfo/gimp-developer-list List archives: https://mail.gnome.org/archives/gimp-developer-list

Hi,

On Tue, Dec 9, 2014 at 1:05 AM, kenboydart . wrote:

Well now I am getting further along . But when I press download it takes me to " Perfect photo suite 8" a program I already have . Not related to gimp I assume .

It seems like you are not downloading it from the official website. When you want GIMP, always get it from: http://www.gimp.org/downloads/ This is the official release webpage and the only place trustworthy.

There are actually a few places with third-party trusted builds of GIMP, but if you are not sure of which is which, the gimp.org website is the place to go (the third party trusted builds are usually listed there too anyway).
Over there, there won't be any strange advertisements or redirecting you to some weird other program.

Regards,

Jehan

If someone could recommend a a path to download Gimp that may be helpful, as I really do want to use Gimp .
thanks again,
Ken

On Mon, Dec 8, 2014 at 12:30 PM, Jehan Pagès wrote:

Hi,

On Mon, Dec 8, 2014 at 7:21 PM, kenboydart . wrote:

Hello Jehan
I did a search on the PC and Lib ect. is their ! So, this is all way over my head and I must give up at this point.

Well, there is probably a bug in the installer, maybe specifically for this "Surface Pro 3" environment. Could you please open a bug report so that we remember?
This may not be fixed soon, since I don't know if any of the developers has such a tablet. But at least we can track the issue (in the mailing list, it will just get forgotten in a few days). Thanks!

Jehan

Ken

On Mon, Dec 8, 2014 at 9:37 AM, Jehan Pagès wrote:

Hi,

On Mon, Dec 8, 2014 at 6:17 PM, Ken Boyd wrote:

yes thanks
It was downloaded directly from the site and its windows "updated
installer2.8.14"
Gimp will not open , a note comes down to say " the program can't start
because Libgimpui-2.0-0.dll
is missing from your computer. try reinstalling the program to fix this
problem "
This is a very new surface pro 3 and I assume windows 8.1

And you had no problem when installing GIMP? Like an error message during the installation process?
Also could you try to search your system files for Libgimpui-2.0-0.dll, so that we can know if this is actually absent or the system simply can't find it.

Note that I am not the most expert of the Windows installer. I am merely trying to look for some obvious hints, but maybe some other dev may know better how to debug your case. If that were my dev installation, I would update the PATH environment variable's value (if the dll was present but not found). But these kind of "hack" should not be necessary with a user installation from the official installer. So if you don't get any answer on this mailing list from the people who would know better than I, I advise that you open a bug report on our bug tracker (just wait a little in case someone knows the right solution):
https://bugzilla.gnome.org/enter_bug.cgi?product=GIMP

Thanks.

Jehan

thanks again.
Ken
On Dec 8, 2014, at 8:51 AM, Jehan Pagès wrote:

Hi,

On Sun, Dec 7, 2014 at 12:38 AM, Ken Boyd wrote:

first of all I LOVE gimp ! [ on my old Mac ] I just got a surface pro 3 and have uploaded the latest Gimp but the pro says my computer is missing " libgimpui-2.0-0.dll "
What do I do now ???

Could we have more information on: - where did you download GIMP from, and which version? - when does this error happen exactly? When you start GIMP? Any more detail on the error context?
Thanks.

Jehan

thank you so much.
Ken
_______________________________________________ gimp-developer-list mailing list
List address: gimp-developer-list@gnome.org List membership:
https://mail.gnome.org/mailman/listinfo/gimp-developer-list List archives:
https://mail.gnome.org/archives/gimp-developer-list