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A letter of complaint

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A letter of complaint Akira Tanaka 23 Jul 17:15
  A letter of complaint Michael Henning 23 Jul 20:22
   A letter of complaint Kevin Cozens 25 Jul 15:12
    A letter of complaint SorinN 26 Jul 08:38
  A letter of complaint Christopher Curtis 23 Jul 20:25
  A letter of complaint gg 23 Jul 20:34
   A letter of complaint Jay Smith 23 Jul 20:48
    A letter of complaint gg 23 Jul 21:07
     A letter of complaint SorinN 24 Jul 05:43
  A letter of complaint Guillermo Espertino (Gez) 23 Jul 20:47
  A letter of complaint Chris Moller 23 Jul 21:10
  A letter of complaint wwp 24 Jul 07:45
  A letter of complaint John Harris 24 Jul 15:10
A letter of complaint Michael Henning 24 Jul 15:13
  A letter of complaint Simon Budig 24 Jul 15:35
  A letter of complaint Guillermo Espertino (Gez) 24 Jul 16:02
Akira Tanaka
2012-07-23 17:15:41 UTC (over 12 years ago)

A letter of complaint

To all the developers of GIMP software...

In the five years that I've used your program for my own creative purposes, I've dealt with some of the good aspects of GIMP and the negative aspects of it as well. The variety in brushes was good and the option to create animated GIFs with ease is a nice addition as well. However, there have been many negative aspects that have given me so much grief with this program. I've dealt with the instability of tablet devices being added on to my computer when I use GIMP. The times that GIMP has crashed and so many irretrievable hours of work lost only fueled my rage against this program. But after accessing an already usable file only to get an error message that doesn't make any sense, that was it. That was the straw that broke the camel's back.

After five years of putting up with this mediocre excuse for a software, it's time for me to hold my hands high and say "enough is enough." I feel like I've been put through something and this is the breaking point. A software that crashes on you and then has the audacity to refuse a direct order makes for a truly negative experience. This is it. I've had it. I will never use GIMP software again for as long as I live.

I know you have some sort of bureaucracy set up to review letters from anonymous users. There is a chance you will reject this letter but if that's the case, I'm willing to give you these parting words.

"GIMP is, without a doubt, the most unreliable, poorly programmed, pathetic excuse for a software program ever conceived by a human being."

That is all. If you took the time to read this, you have my thanks. If you just carelessly rejected this without even looking into the letter, you can all go fuck yourselves.

Michael Henning
2012-07-23 20:22:13 UTC (over 12 years ago)

A letter of complaint

"GIMP is, without a doubt, the most unreliable, poorly programmed, pathetic excuse for a software program ever conceived by a human being."

I suppose you've never used Windows ME....

**shudder** Just typing the name brings back memories.

I won't forget Windows ME.

I'll never forget.

Sometimes I get these nightmares where I turn on my computer and see that Windows ME startup screen again. I wait for hours for it to boot, idly staring at the logo, mezmerized endlessly by that eternal logo, and then finally...

BSOD!

I wake up screaming. I run to my computer, hit power, and am relieved when the GRUB boot menu appears.

The screen no longer displays BSOD's, but I can never stop that shade of blue or the white console text from burning in my mind.

I will be forever traumatized by the blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

the blue.

That shade of blue.

THAT SHADE OF #0000FF BLUE. IT ETERNALLY BURNS MY MIND. OH GOD< IT DOESN"T GO AWAY.

DAMN YOU WINDOWS ME! THAT SHADE OF BLUE! THAT SHADE OF BLUE! AUGH!! FOREVER!!!

IT"S PAINFUL. ETERNAL. GOD, HELP ME, IT"S STILL BLUE! AUGH!!!

-- drawoc

the blue.

That shade of blue.......

Christopher Curtis
2012-07-23 20:25:03 UTC (over 12 years ago)

A letter of complaint

On Mon, Jul 23, 2012 at 1:15 PM, Akira Tanaka wrote:

To all the developers of GIMP software...

Not directed to me, but are you asking for help or just venting?

Chris

gg
2012-07-23 20:34:26 UTC (over 12 years ago)

A letter of complaint

On 07/23/12 19:15, Akira Tanaka wrote:

The times that GIMP has crashed and so many irretrievable hours of work lost only fueled my rage against this program.

So knowing how thoroughly unreliable the tool you have chosen to use for the job is, you do "hours" of work without once managing a little cntl-s

Not once but many times it seems.

I used to run an operating system that was unreliable like that. I used to hit the Save key about twice for every line of code I wrote. I made frequent named backs, so I could backtrack.

At that point I could say it was a heap of shit and go to make a coffee while it rebooted. I could not say it was responsible for my losing hours and hours of unsaved work.

I'm not blindly defending Gimp which certainly has its short-comings and annoyances but I think you need to look at the way you work and the way you modify your methods based upon experience.

Just saying.

It's curious that after fucking yourself you invite others to take the same course of action.

Since Gimp is absolutely the worst piece of software ever written, you should have not trouble finding something that works better. In fact by definition everything works better.

So don't forget to pop back and tell us what you decide to use. I'd be interested in what you find and how you find it compares to Gimp.

best regards and good luck.

gg

Guillermo Espertino (Gez)
2012-07-23 20:47:32 UTC (over 12 years ago)

A letter of complaint

On 23/07/12 14:15, Akira Tanaka wrote:

That is all. If you took the time to read this, you have my thanks.

You're welcome.

bye then.

G.

Jay Smith
2012-07-23 20:48:35 UTC (over 12 years ago)

A letter of complaint

On 07/23/2012 04:34 PM, gg wrote:

On 07/23/12 19:15, Akira Tanaka wrote:

The times that GIMP has crashed and so many irretrievable hours of work lost only fueled my rage against this program.

So knowing how thoroughly unreliable the tool you have chosen to use for the job is, you do "hours" of work without once managing a little cntl-s

So don't forget to pop back and tell us what you decide to use. I'd be interested in what you find and how you find it compares to Gimp.

best regards and good luck.

gg

Since Akira Tanaka did not bother to tell us what Gimp version is being used or on what operating system, there is less than nothing that anybody (developers or users) can learn from his rant.

Thanks to gg for pointing out that failure to save work is the _user's_ problem, not the program's problem. Though I have only been using computer applications for about 30 years, I still have not found an operating system that never crashes, hardware that never dies, and only one or two programs that have never crashed on me (probably because I did not use them very much). Everything will eventually crash. The user is _always_ responsible for being prepared when the crash occurs. It is always a question of 'when', not a question of 'if'.

And when you (Akira Tanaka) tell us how a different program compares to Gimp, please don't forget to tell us how much it costs. ;-)

Also, please be sure to use some insults and bad language so we will know it is really you.

J.

gg
2012-07-23 21:07:27 UTC (over 12 years ago)

A letter of complaint

On 07/23/12 22:48, Jay Smith wrote:

Since Akira Tanaka did not bother to tell us what Gimp version is being used or on what operating system, there is less than nothing that anybody (developers or users) can learn from his rant.

Not true, we can learn that he's not happy. Like really, really, not happy with Gimp.

Let me try and put this into a more formal bug report format.

Program version: All Hardware platform : All

summary of problem: Gimp is shit.

how to reproduce the problem:

1. start using Gimp 2. do lots and lots of stuff for at least two hours (make sure you don't save your work).
3. FUCK it's crashed again. I hate gimp and all the hopeless so called devs who ever contributed the slightest bit of code. 4. Fuck you all.

Additional information:

Thanks for taking the time to read this.

See, it's just a case of parsing his comments, he's obviously unfamiliar with how to submit a bug report ;)

Apologies to anyone using naff accounts like gmail, You probably will not get much of the content of this thread. It even bounced an email with the name of the Japanese town Fuckupshima in it last week. :?

Chris Moller
2012-07-23 21:10:55 UTC (over 12 years ago)

A letter of complaint

There was a time when anything from a Yahoo user was an immediate bit-bucket candidate...

On 07/23/12 13:15, Akira Tanaka wrote:

To all the developers of GIMP software...

In the five years that I've used your program for my own creative purposes, I've dealt with some of the good aspects of GIMP and the negative aspects of it as well. The variety in brushes was good and the option to create animated GIFs with ease is a nice addition as well. However, there have been many negative aspects that have given me so much grief with this program. I've dealt with the instability of tablet devices being added on to my computer when I use GIMP. The times that GIMP has crashed and so many irretrievable hours of work lost only fueled my rage against this program. But after accessing an already usable file only to get an error message that doesn't make any sense, that was it. That was the straw that broke the camel's back.

After five years of putting up with this mediocre excuse for a software, it's time for me to hold my hands high and say "enough is enough." I feel like I've been put through something and this is the breaking point. A software that crashes on you and then has the audacity to refuse a direct order makes for a truly negative experience. This is it. I've had it. I will never use GIMP software again for as long as I live.

I know you have some sort of bureaucracy set up to review letters from anonymous users. There is a chance you will reject this letter but if that's the case, I'm willing to give you these parting words.

"GIMP is, without a doubt, the most unreliable, poorly programmed, pathetic excuse for a software program ever conceived by a human being."

That is all. If you took the time to read this, you have my thanks. If you just carelessly rejected this without even looking into the letter, you can all go fuck yourselves.

_______________________________________________ gimp-developer-list mailing list
gimp-developer-list@gnome.org
https://mail.gnome.org/mailman/listinfo/gimp-developer-list

SorinN
2012-07-24 05:43:06 UTC (over 12 years ago)

A letter of complaint

;) this is funny :

2. do lots and lots of stuff for at least two hours (make sure you don't save your work).

Now try to imagine a people doing this with "patience and creative hate" for 5 years or more.
Only a serious people can work this way.. is not that simple as many people may think ..

And yes, Mr. Tanaka report appeal some good memories as the famous scene of Alberto Sordi in "An American in Rome" : Macaroni io ve distruggo!!!..

2012/7/24 gg :

On 07/23/12 22:48, Jay Smith wrote:

Since Akira Tanaka did not bother to tell us what Gimp version is being used or on what operating system, there is less than nothing that anybody (developers or users) can learn from his rant.

Not true, we can learn that he's not happy. Like really, really, not happy with Gimp.

Let me try and put this into a more formal bug report format.

Program version: All Hardware platform : All

summary of problem: Gimp is shit.

how to reproduce the problem:

1. start using Gimp 2. do lots and lots of stuff for at least two hours (make sure you don't save your work).
3. FUCK it's crashed again. I hate gimp and all the hopeless so called devs who ever contributed the slightest bit of code. 4. Fuck you all.

Additional information:

Thanks for taking the time to read this.

See, it's just a case of parsing his comments, he's obviously unfamiliar with how to submit a bug report ;)

Apologies to anyone using naff accounts like gmail, You probably will not get much of the content of this thread. It even bounced an email with the name of the Japanese town Fuckupshima in it last week. :?

_______________________________________________ gimp-developer-list mailing list
gimp-developer-list@gnome.org
https://mail.gnome.org/mailman/listinfo/gimp-developer-list

wwp
2012-07-24 07:45:42 UTC (over 12 years ago)

A letter of complaint

Hello Akira,

On Mon, 23 Jul 2012 10:15:41 -0700 (PDT) Akira Tanaka wrote:

To all the developers of GIMP software...

In the five years that I've used your program for my own creative purposes, I've dealt with some of the good aspects of GIMP and the negative aspects of it as well. The variety in brushes was good and the option to create animated GIFs with ease is a nice addition as well. However, there have been many negative aspects that have given me so much grief with this program. I've dealt with the instability of tablet devices being added on to my computer when I use GIMP. The times that GIMP has crashed and so many irretrievable hours of work lost only fueled my rage against this program. But after accessing an already usable file only to get an error message that doesn't make any sense, that was it. That was the straw that broke the camel's back.

After five years of putting up with this mediocre excuse for a software, it's time for me to hold my hands high and say "enough is enough." I feel like I've been put through something and this is the breaking point. A software that crashes on you and then has the audacity to refuse a direct order makes for a truly negative experience. This is it. I've had it. I will never use GIMP software again for as long as I live.

I know you have some sort of bureaucracy set up to review letters from anonymous users. There is a chance you will reject this letter but if that's the case, I'm willing to give you these parting words.

"GIMP is, without a doubt, the most unreliable, poorly programmed, pathetic excuse for a software program ever conceived by a human being."

That is all. If you took the time to read this, you have my thanks. If you just carelessly rejected this without even looking into the letter, you can all go fuck yourselves.

Maybe you could:

- have reported way sooner your crash experiences, (making more detailed reports, getting support and probably getting fixes as well!),

- have complained sooner about the Gimp in a general manner (5 years? woooh!),

- adapted (and improved) your work habits (save your work, save frequently if you know that the software is unstable),

- changed for another piece of software earlier.

You surely faced issues while using the Gimp. You could have done a better work yourself, for your own sake and by contributing to the Gimp community way before going nuts like this and sending a complaint that now almost lose credibility.

Regards,

wwp
John Harris
2012-07-24 15:10:29 UTC (over 12 years ago)

A letter of complaint

It would also be helpful to know the individual's tendencies towards usage of development versions during their difficulties. A dev version would certainly be a strong candidate for crashes and should never be expected to perform properly in a production environment.

On another note: I can look back fondly at all the times I lost work in Photo$hop. Frequent saves were usually my only saving grace. Except of course when PS would crash during the save. Then all was lost. Effort had to be put into version saving as a work-around. At the time, I really had nobody to blame but myself since Adobe clearly stated that saving across a network was not supported behavior. Back then, Apple's PowerPC's were the norm, 1gig drives were about as big as they came and the files we were working were 314res (8000) ppi for 8x10" LVT film-recorder output on transparency and negative films. External drives were sloooow, too small for the files we were working. We needed every bit of free scratch disk to work the files, so saving them locally was not an option. Even with the potential for crashes and corrupted scan lines, saving to the network was a risk we felt we had to take. The learning experience brought realizations that bad things happen that are not within our control. What we could control is how we responded to the situation, what we did to work around the potential for the issue to happen again, and the use of careful note taking so that proper bug reports could be submitted to Adobe when appropriate. After all, devs can't fix a problem they are not aware of. Much like complaining about a three month old pothole on your street. It's not like the transportation department has some magic fairy that automatically tells them when a pot hole appears! Step up, make a polite phone call and the work will get done.

Have an issue? Report it Bug won't go away? work around it.
Don't like the way something works? Find something else that does.

Taking responsibility for my own stubbornness, lack of follow through and the results they create has removed more stress in my life than just about anything else. When I stopped blaming others for the pain in my life I could have done something about, my life change immensely towards the positive.

IMO the OP is acting as if they are the victim of the developers and their code. When someone plays the role of the victim, they surrender the power to change their situation. It's OK to stand in the pile of poo you were reluctant to get out of, but please don't splash any on the rest of us.

On 07/23/2012 11:15 AM, Akira Tanaka wrote:

To all the developers of GIMP software...

In the five years that I've used your program for my own creative purposes, I've dealt with some of the good aspects of GIMP and the negative aspects of it as well. The variety in brushes was good and the option to create animated GIFs with ease is a nice addition as well. However, there have been many negative aspects that have given me so much grief with this program. I've dealt with the instability of tablet devices being added on to my computer when I use GIMP. The times that GIMP has crashed and so many irretrievable hours of work lost only fueled my rage against this program. But after accessing an already usable file only to get an error message that doesn't make any sense, that was it. That was the straw that broke the camel's back.

After five years of putting up with this mediocre excuse for a software, it's time for me to hold my hands high and say "enough is enough." I feel like I've been put through something and this is the breaking point. A software that crashes on you and then has the audacity to refuse a direct order makes for a truly negative experience. This is it. I've had it. I will never use GIMP software again for as long as I live.

I know you have some sort of bureaucracy set up to review letters from anonymous users. There is a chance you will reject this letter but if that's the case, I'm willing to give you these parting words.

"GIMP is, without a doubt, the most unreliable, poorly programmed, pathetic excuse for a software program ever conceived by a human being."

That is all. If you took the time to read this, you have my thanks. If you just carelessly rejected this without even looking into the letter, you can all go fuck yourselves.

_______________________________________________ gimp-developer-list mailing list
gimp-developer-list@gnome.org
https://mail.gnome.org/mailman/listinfo/gimp-developer-list

Michael Henning
2012-07-24 15:13:05 UTC (over 12 years ago)

A letter of complaint

On Mon, Jul 23, 2012 at 11:37 PM, Akira Tanaka wrote:

Sorry if I was a wee bit too harsh about GIMP. I was in a bad mood that morning.

Yeah, I've heard a lot of horror stories about Windows ME. Never had the (dis)pleasure of using it but I suppose...

Well, that's understandable. Everyone has a bad day every once in a while. We'd appreciate it if you didn't take it out on us though - we really are trying to make a good image editor.

If you can imagine, we certainly don't intend the GIMP to crash. Now that you're in a better mood, if you were to post a message with more details on the problem and less yelling, we might be able to help you out.

(Though if you really do want to stick with the "I will never use GIMP software again for as long as I live" thing, then that's also fine - it's no skin off my teeth.)

Make sure you include the version of the GIMP you're using, what operating system you're using, anything in specific that seems to trigger the crash, and any other details you can think of.

You also might want to start a new thread - there are probably several people ignoring this one.

-- drawoc

P.S. You forgot to hit "reply all," so your last message didn't get sent to the mailing list.

Simon Budig
2012-07-24 15:35:14 UTC (over 12 years ago)

A letter of complaint

Michael Henning (drawoc@darkrefraction.com) wrote:

If you can imagine, we certainly don't intend the GIMP to crash.

What? I wasted *hours* over gimp sourcecode to hide crashers in there while maintaining plausible deniability. I can't have my work being disregarded in such a blunt manner!!1!

Bye, Simon

Guillermo Espertino (Gez)
2012-07-24 16:02:05 UTC (over 12 years ago)

A letter of complaint

On Mon, Jul 23, 2012 at 11:37 PM, Akira Tanaka wrote:

Sorry if I was a wee bit too harsh about GIMP. I was in a bad mood that morning.

That's better, Randy.

G.

Kevin Cozens
2012-07-25 15:12:59 UTC (over 12 years ago)

A letter of complaint

On 12-07-23 04:22 PM, Michael Henning wrote:

I suppose you've never used Windows ME....

**shudder** Just typing the name brings back memories.

I used to use it a long time ago. I don't understand why some people say it's one of the worst versions of Windows. I always found ME to be at least as reliable/stable as the previous version I was using ('98?) if not more so. It never gave me any grief.

SorinN
2012-07-26 08:38:16 UTC (over 12 years ago)

A letter of complaint

I used to use it a long time ago. I don't understand why some people say it's one of the worst versions of Windows. I always found ME to be at least as reliable/stable as the previous version I was using ('98?) if not more so. It never gave me any grief.

Then you were a happy case of a perfect hardware vendor ..but for other millions ME was a nightmare - less stable than WIndows 98 second edition
..you should check internet reviews of ME for that period ..not just users but some important magazines in their reviews declared ME a failure
anyway ME is a thing of the past - for many of us it's a miracle how often GIMP crashed on mr. Tanaka computer because GIMP 2.x until 2.7 was very stable under heavy load.

2012/7/25 Kevin Cozens :

On 12-07-23 04:22 PM, Michael Henning wrote:

I suppose you've never used Windows ME....

**shudder** Just typing the name brings back memories.

I used to use it a long time ago. I don't understand why some people say it's one of the worst versions of Windows. I always found ME to be at least as reliable/stable as the previous version I was using ('98?) if not more so. It never gave me any grief.

-- Cheers!

Kevin.

http://www.ve3syb.ca/ |"Nerds make the shiny things that distract Owner of Elecraft K2 #2172 | the mouth-breathers, and that's why we're | powerful!" #include | --Chris Hardwick

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